The logical successor to Business Process Management, Digital Process Automation (or DPA) is similarly concerned with ensuring the effectiveness and efficiency of business processes but takes the idea further by focusing on external users including customers, vendors, etc. This means designing better user experiences and reducing as much friction as possible in your digital operations.
Process automation manages business processes for uniformity and transparency. It is typically handled by custom dedicated software and business apps. Using process automation can increase productivity and efficiency within your business. It can also deliver new insights into business challenges and suggest solutions. Process mining and workflow automation are types of process automation. At Texas Integrated Services, we have specialized in software automating tasks that you thought were impossible.